JMS Automotive provide a high quality service using approved components. JMS Automotive do not allow customers to supply their own components (unless advised). Customers are required to keep upto date with their vehicle maintenance. JMS Automotive may refuse to work on any vehicle with poor maintenance history. JMS Automotive ask all customers to ensure there vehicle is prepared for work to be carried out, prior to arriving at our workshop. JMS Automotive services are by appointment only. JMS Automotive ask customers to allow sufficient notification time prior to cancellation of an appointment, where possible. Repeated cancellations may result in refusal of our services.

• Vehicle must have sufficient fuel level

• Vehicle recording devices must be disabled

• All areas of vehicle must be made accessible

• Locking wheel nut key must be presented (if applicable)

• Service record booklet must be presented (if applicable)

• Customer must be available for contact by telephone

JMS Automotive provide regular updates on vehicle progress when possible, including any additional repairs necessary to complete work successfully. Vehicles will not be released from our control until payment for all parts and labour is received in full via (cash, visa debit, credit card). Vehicles must be removed from our premises in reasonable time following completion. Failure to follow our terms and conditions of service may result in additional charges.